Reprints from my posting to SAN-Tech Mailing List and ...

2011/06/13

[san-tech][02762] "Implementing ITIL: Getting started with ITIL v3 service management", 2010/10/19, SearchStorage.com

Date: Fri, 22 Oct 2010 01:40:57 +0900
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2011/06/23
[san-tech][03201] ITILの Cloud Computingの関係へのコラム (The Register)
2011/06/13
[san-tech][01946] HEPiX Workshop (26-30 October 2009) 発表資料 
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SearchStorage.comの解説記事です:

"Implementing ITIL: Getting started with ITIL v3 service management"
 10.19.2010, SearchStorage.com
  http://searchstorage.techtarget.com/tip/0,289483,sid5_gci1522138,00.html

What you'll learn:
  "Find out why you should be implementing ITIL in your IT organization.
   Learn the five phases of ITIL service management, how ITIL v3
   service management allows you to target infrastructure and
   organizational complexity, and the benefits of ITIL."

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